Put simply - our mission. We're not just about winning back cash, important though that is. We're passionate about righting wrongs - about working for those who've been stung by financial mis-selling, about standing up to some of the biggest names in banking and finance on their behalf in the name of justice and fairness. Think of us as David taking on Goliath - and we all know who came out on top in that particular spat!
We're helped in our mission by staff who are experts in their field - down-to-earth people who use everyday English, not financial jargon. We're very proud of the way they treat customers - the respect and fairness they show - as well as the stubborn streak they all display; a vital quality when it comes to pursuing claims. Together, they make our mission possible.
Financial justice is far from over. We remain as committed as ever to righting wrongs - to dedicating every working hour to winning back what rightfully belongs to our customers.